Reference design
Appointment booking
“Clients book by phone, and appointments get lost.”
- For
- Clinics, salons, car services
- Timeline
- 4–6 weeks
- Indicative budget
- €1,200–3,000
The problem
Bookings arrive by phone, Viber and Instagram, end up in a notebook — and get lost.
How the system fits together.
Who uses it
- Clients
- Specialists
- Administrator
Interfaces
- Booking page
- Staff calendar
- Admin panel
Core
- Schedule and clients
Connected to
- SMS
- Telegram / Viber
- Card payments
- Google Calendar
Version 1 first.
The rest when it’s needed.
Version 14
- Booking pageService, specialist and time in under a minute.
- Staff calendarEveryone sees their day; the admin sees all.
- Automatic remindersSMS, Telegram or Viber — fewer no-shows.
- Client recordsHistory, notes and contacts in one place.
Later2
- Online prepaymentA card payment secures the slot.
- ReportsLoad, popular services, cancellations, revenue.
What we’d ask you.
The answers change the solution.
- Do clients choose a specific specialist, or whoever is free?
- Do services differ in duration, buffer time or required equipment?
- What happens when someone cancels less than 24 hours before?
- Do you have one location or several?
Reference design — how we would approach the problem. Not a client case study.